Meet our team

Never more than 10 minutes away

When you’re a Grosvenor customer, you’re assigned a single property manager who’ll take full responsibility and ownership of you and your property. You’ll always have a direct line to them.

Find your personal property manager below.

For any questions about your property manager give us a call or drop us an email.

Management team

Nick Jones

Nick Jones
Head of Property Services

I lead Grosvenor’s property services team. I have been at Grosvenor for seven years, following on from business advisory roles. I am proud of the service we deliver to our customers and the effort made by the team every single day. I am a big believer in sustainability; I cycle to work and enjoy a ready supply of eggs from my back garden chickens!

Simon Mantle

Simon Mantle
Associate Director of Property Management
Belgravia

I joined Grosvenor back in 1999, so I’ve worked in a number of roles across the business. I lead a team of Management Surveyors and Property Managers to give our residents a really personal, bespoke service, as well as heading up our goal to becoming carbon neutral by 2030. Out of work, you’ll find me with my three children or, when I can escape, supporting my beloved football team.

Euan Mylne

Euan Mylne
Associate Director of Property Management
Mayfair

I joined Grosvenor in 2004 and am proud to lead the Mayfair Property Management team in my capacity as Associate Director. Home is Winchester where I like to keep myself healthy and out of trouble with cycling, windsurfing, DIY projects and pottering about in the garden.

Andrew Creamer

Andrew Creamer
Head of Business Development & Landlord innovation

I oversee all the services that Grosvenor provides through our property management team. Whether that is managing large external decorations or delivering daily cleaning services, my team of experts work with our carefully selected service partners to ensure that we provide the highest caliber of service. I am passionate about looking for new ways to do things that benefit our customers, our communities, and the environment. Over my nine years at Grosvenor, I have seen our service offering evolve and improve, implementing new innovative and sustainable solutions that deliver more for our clients. This enthusiasm for new technologies often spills over into my private life where, if I’m not out on my bike or open water swimming, you will often find me tinkering with smart home solutions.

Property Management in Mayfair

Lawal Zubairu

Lawal Zubairu
Senior Management Surveyor
Mayfair

I grew up in sunny Yorkshire but made the move down to London after University in Newcastle– joining Grosvenor in 2016 after a number of years at other global property firms. When away from work, I enjoy socialising, travelling, and playing or following football, cricket and rugby.

Alex Chapman

Alex Chapman
Management Surveyor
Mayfair

I’ve always worked on the Mayfair estate and am currently responsible for a team of four property managers who look after its west side. Outside of work, I love music and go to a lot of gigs and festivals. I’m also a season ticket holder at Tottenham, although that seems to bring as much despair as it does happiness!

Stefan Preda

Stefan Preda
Senior Property Manager
Grosvenor Street

I look after a portfolio of commercial and retail properties, located right in the heart of Mayfair. During my time with Grosvenor, I’ve supported the delivery of five major projects, so I feel confident I can tackle most things that get thrown at me. My son takes up most of my free time, but I love to sneak in reading about new technology, finance and computer science.

Sarah Armstrong

Sarah Armstrong
Property Manager
South Molton Street

My portfolio is made up of mainly retail units and commercial offices. I love that every day is a little different, peppered with the usual responsibilities of making sure my properties are in good physical shape, are clean and tidy, and of course, up to scratch with health and safety. After a busy week at work, I really enjoy grabbing my camera and taking photos of wildlife and beautiful landscapes.

Tim Cela

Tim Cela
Property Manager
Grosvenor Street

I started with Grosvenor in January 2012, initially managing varied and mixed-use assets across Belgravia, prior to relocating to Mayfair in 2017.

One of my specialist areas is building services, following a long exposure of over 14 years in property and facilities management environments and underpinned by a mechanical engineering background.

On a personal level, we have a two-year-old boy. We are obviously new to parenting but are very much enjoying the surprisingly demanding parenting task that a child can bring.

Carlos Nunez

Carlos Nuñez
Property Manager
Duke Street

I’ve been at Grosvenor since 2014. My role varies from pretty routine building and street inspections to setting out budgets. I’m a real people person, so I find my client relationships really rewarding and am very involved in community activities. A keen traveller and avid fan of Westerns, I’ve trekked across South America and followed in the footsteps of the last journey taken by Butch Cassidy and The Sundance Kid.

Nargis Hamid

Nargis Hamid
Property Manager
Davies Street

I am responsible for maintaining commercial and residential buildings on Davies Street. I first joined Grosvenor in 2011 and have enjoyed working here. I am originally from Wales and studied Business Information Systems, I graduated from Newport University. I enjoy spending time with my family.

Lucia Gasparre

Lucia Gasperre
Property Manager
North Audley Street

I am Lucia and I am the property manager of North Audley Street. My role is to ensure that the properties under my care run smoothly, maintain their appearance and increase in value.

I am really excited about what the future of Mayfair holds!

In my spare time, I like to visit interesting food markets of London to buy supplies for cooking projects. I also love to explore new restaurants that London offers.

Gareth Rowe

Gareth Rowe
Senior Property Manager
North West Mayfair

I joined Grosvenor in 2019 to look after a largely residential portfolio, as well as several private gardens and the iconic Grosvenor Square Gardens. I’m passionate about travel and I spend as much of my spare time as possible exploring new places and meeting new people across the world.

Mehmet Karabalik

Mehmet Karabalik
Property Manager
South Mayfair

I joined Grosvenor back in 2017, after graduating with a Master’s in Business Analysis and Consultancy. My portfolio is an interesting mix of retail and residential properties. I’m very family-oriented and love sports, travel and keeping fit in the gym.

Stephanie Baines

Stephanie Baines
Property Manager
Mount Street

I’m responsible for a variety of retail, commercial and residential properties. It’s a really varied role which looks after budgets, repairs and maintenance, and health & safety.

I’ve been doing it for over 27 years, so I’ve pretty much seen it all! My proudest moment is always delivering excellent value and service for my customers.

Property Management in Belgravia

Xavier Peirani

Xavier Peirani
Senior Management Surveyor
Belgravia & Victoria

I have been Senior Management Surveyor since 2013 after studying Hotel Management in Nice and working at the Savoy and for two Radisson hotels on Leicester Square. I’m currently completing a course to become a Chartered Surveyor, but when I get a spare moment I love cooking and baking.

Sam Knight

Sam Knight
Management Surveyor
Belgravia & Knightsbridge

I joined Grosvenor in 2014 as Assistant Management Surveyor and was promoted to Management Surveyor in 2016. There are five Property Managers in my team who manage a mixture of retail and residential customers across North and South Belgravia. I thoroughly enjoy the sustainability part of my role and would happily plant flowers and trees everywhere if I had my way.

Outside of work I enjoy playing tennis, bike rides and gardening. Although that makes me sound a lot fitter than I am!

Pavan Marwaha

Pavan Marwaha
Management Surveyor
Eaton Square

I am the Management Surveyor for Eaton Square and surrounding areas within North Belgravia. I am responsible for the management of the portfolio with the assistance of the designated property managers. Being at Grosvenor since 2017, I have developed an appetite for problem-solving and a liking for large scale projects. Aside from work, I am an avid traveller and enjoy dabbling with my new hobby – golf.

Robert Jackson

Robert Jackson
Senior Property Manager
Eaton Square

I manage a mixed residential portfolio and am the first point of contact for the leaseholders, dealing with day-to-day issues on their behalf. This could be anything from setting service charge budgets, co-ordinating maintenance and managing the gardens and tennis courts. As you can imagine, this keeps me pretty busy! When I do get some spare time, I love to wind down in the pool, on the golf course or on my bike.

Chris Bonner

Chris Bonner
Property Manager
Eaton Square

I like to think I have a cool, analytical mind, which helps me oversee the day-to-day; from repairs and maintenance issues to accounting queries, and everything in-between. (As well as the odd curveball to keep me on my toes.) When I’m not in the office, you’ll find me howling with laughter at my comedian friends or marching around town with my headphones blaring.

Vera Prihonska

Vera Prihonska
Senior Property Manager
Eccleston Yards

After studying Economics at home in Czechia, I made my dream move to London. I’ve been with Grosvenor since 2011 and look after a varied portfolio of commercial, residential and retail property management. I love learning about different cultures and travelling as much as I can. If I’m not doing that, you’ll find me in the gym – working out the stresses of the week at the weights or on the treadmill.

Andrew Goodfellow

Andrew Goodfellow
Property Manager
Victoria

I joined Grosvenor way back in 2007, so I’ve worked across a real breadth of management roles. I have lots of experience managing listed buildings, with a largely commercial skew to my portfolio. When I’m not at work, I love following football and cricket and dragging my family to matches to cheer me on when I have time to play.

Gordon Topliffe

Gordon Topliffe
Property Manager
Grosvenor Gardens

I manage the various complex demands of some large and challenging commercial properties. The most rewarding part of my role is the diverse bunch of customers. No two days are ever the same, so there’s always a new challenge. In my spare time, I love trying new restaurants and listening to music recommendations from friends.

Sophie Hatch

Sophie Hatch
Property Manager
Grosvenor Gardens

I have worked in property management for 8 years and joined Grosvenor in November 2018. I love the diversity of the role and am proud to be part of an industry-leading company. Every day is a different challenge and I feel very at home with Grosvenor’s Ethos of Community, Development and Sustainability. Property management is a far cry from my previous role as a secondary school teacher although definitely easier!

Heidi Benningfield

Heidi Benningfield
Property Manager
Grosvenor Gardens

My portfolio is mainly in commercial buildings, which has given me lots of experience for my role as Property Manager for the Grosvenor Gardens area. I make sure all the buildings’ maintenance is up to date and completed quickly and efficiently. Outside of work, I’m a mother to a ten-year-old girl and a keen boxer.

Natalie McCarthy

Natalie McCarthy
Senior Property Manager
Motcomb Street & Pimlico Road

I manage the Motcomb Street portfolio, which incorporates a vast mix of offices, shops, residential units and outdoor recreational space, but with a broad focus on retail. Previously, I managed residential blocks on Eaton Square and Eaton Place.

Thomas Gibson

Thomas Gibson
Property Manager
Belgravia

My background is in running luxury-serviced office buildings here in London, so I’ve relished the experience of a different side to the industry during my time with Grosvenor. When I’m not working, I love cooking up a storm and exploring the countryside with my little cockapoo, Oatie.

Tim Clarke

Tim Clarke
Property Manager
Belgravia

I joined Grosvenor in 2017, and my job includes everything from managing budgets to maintenance problems (like the odd pesky leak), to liaising with our Major Works team on external decorations and anything and everything in-between. I’m a massive cinema and film history buff, I like golf (although I like it a whole lot more when it’s sunny) and my cat, Leo, ensures I’m always at his beck and call.

Walid Teina

Walid Teina
Property Manager
Pimlico Road

I’ve been with Grosvenor since 2016 and relish the different challenges I’m faced with every day. My role involves managing maintenance issues, dealing with tenants and organising the service charge schedules. Outside work, I’m happily married and have three amazing daughters.

Zarete Mutege

Zarete Mutege
Property Manager
Elizabeth Street

My role involves keeping in touch with both retailers and residents; understanding their needs and requirements and taking care of some of the surrounding mews. I work really closely with the location and marketing teams on plans and events, to help push our vision for the area. Outside of work I like to help my local community by volunteering nearby, as well as baking on the weekends.

Jose Rodriguez

Jose Rodriguez
Property Manager
Eaton Place

I joined Grosvenor as a Property Manager in November 2018. Currently, I manage 23 properties and ten mews coordinating and supervising all works, responding to calls and emails in a timely manner. My previous work at Lacoste as store manager helped me to develop excellent customer relations, something I enjoy putting into practice in this role, aiming to develop a great relationship with my tenants. I love travelling and sailing whenever I have a chance.

Ravi Kumar

Ravi Kumar
Property Manager
Grosvenor Crescent

I joined Grosvenor in April 2016 from Westminster City Council. I am a property manager based in North Belgravia. I am responsible for managing the day to day operations of around 26 properties, six mews and Halkin Street Garden. As well as managing three caretakers I also coordinate all works relating to maintaining properties and making sure they comply with current legislation. Working closely with the surveyors for all ongoing renovations I help to liaise between contractors and stakeholders. I bring to the team experience in dealing with issues relating to the public realm and have a very good working relationship with the council.  I’m a keen cook and enjoy practising yoga at least once week. Time is precious so I try to spend as much time as I can with my family, cats and dog!

Darius Vasiliauskas

Darius Vasiliauskas
Property Manager
Belgravia

I started working with Grosvenor in 2015 in Mayfair, looking after residential buildings and am now responsible for commercial buildings dealing with the day-today-day maintenance problems and customer queries. I am also working with IT Project, sustainability, and major work projects. In my free time, you will find me in the gym doing CrossFit or playing tennis in the park. My other hobby is  E-sport which I was a huge part of in Lithuania.

Building Surveying team

Rob Jenkins

Rob Jenkins
Head of Building Surveying

I’ve worked at Grosvenor for a long time, since 1985! Which means I’ve been responsible, at one time or another, for every part of the estate except Eaton square. My team deal with applications to carry out works and repairs, under the terms of leases and management schemes. I’m passionate about nature and manage our beehives on the roof of one of our buildings. Outside work I spend most of my time trying to keep fit, wrestling with weeds in my garden and walking my dog in the countryside.

Coming soon

Anne Lorenzato
Senior Chartered Building Surveyor

I joined Grosvenor in 2016 and am responsible for Eaton square and the surrounding mews. I receive, review and process tenants’ alterations, ensuring they’re all in line with our policies to ensure consistency across the estate. Essentially, it’s up to me to preserve historic character while accommodating any modernisation and sustainability goals. I’ve been doing this for 30 years and still love every single day.

Edward Clayton

Edward Clayton
Senior Chartered Building Surveyor

I’ve worked in the West End property market for most of my career, so I’ve always had a soft spot for historic buildings. My main role at Grosvenor, where I’ve worked for the last nine years, is to ensure that the buildings on the Grosvenor Estate are maintained and protected. Home for me is in Surrey, where I enjoy spending time with my family. If there’s sport on – any sport – I’ll watch it!

Mark Ockenden

Mark Ockendon
Chartered Building Surveyor

I am the building surveyor for South Belgravia and my role involves administering the licence to alter processes with new and existing customers to help them meet the requirements of Grosvenor’s Estate Management Scheme. I have previously worked for a large commercial property developer, owner and operator in central London and the west-end; but I also have a background in building surveying consultancy including dilapidations, contract administration, pre-acquisition advice, etc. I take a commercial approach to the preservation of Grosvenor’s historic portfolio, whilst helping to enhance its sustainability. In my spare time I enjoy walking, cycling, golf, and occasionally fishing.

Coming soon

Leigh Morris
Building Surveyor

I first joined Grosvenor in September 2011 as a member of the service desk responding to and resolving tenant issues across the estate. Since then, I have undertaken different roles in the property sector outside of Grosvenor and achieved further qualifications, including a masters degree in building surveying. I returned to Grosvenor in January 2020 as a Graduate Building Surveyor assisting the team with applications for alterations. Outside of work I enjoy music, travelling and pub quizzes.

 

Robbie Brindley

Robbie Brindley
Clerk of Works

I help the Building Surveying team with alterations applications, as well as advising the property management team with reactive maintenance and defect analysis. As you can imagine, I’m a bit of a stickler for detail!

Ming Lee

Ming Lee
Clerk of Works

I am the Grosvenor Clerk of Works for Eaton Square and South Belgravia with a background in construction/site management. My primary responsibility is to work closely with the building surveyors, to audit and administer approved alterations, to help maintain the estate management schemes and to ensure that all alteration works and teams on the estate are working in accordance with our specifications and approval.

In my spare time, I like spending time with my family in our allotment growing a large range of organic vegetables and fruits for our dinner!

Martin Dadson

Martin Dadson
Senior Draughtsman

I’ve worked at Grosvenor for 20 years and it’s up to me to provide computer-aided design and drawing services to the London Estate.

I’ll be the one who provides lease plans, OS mapping, space planning, presentation and planning drawings, measured surveys and area calculations. There’s nothing better than a 10-mile walk in the countryside (whatever the weather), followed by a good lunch in an old country pub.

Steven Ricketts

Steven Ricketts
Insurance Risk Manager
Insurance Risk Manager

As the Insurance Risk Manager I am responsible for administering building and terrorism insurance arrangements across the London estate, including the annual insurance valuation programme. I also administer engineering insurance for lifts and boilers and manage our programme of outsourced risk assessments. I work closely with colleagues and leaseholders to minimise the risk of insurance claims affecting our properties. I bring my building surveying and historic building experience to the role and bore my family and friends with stories of the interesting buildings and locations I see from day to day.

Project Management team

Miles Brown

Miles Brown
Head of Small & Medium Project Management

I have the great joy of leading an unruly and rebellious collection of project managers tasked with delivering refurbishment, improvement and development projects. My team handles the full spectrum of works; from simple redecorating, right through to completely redefining a property. I’m the secretary of the GBI Health and Safety Panel and working Chair of the Culture Club; Grosvenor’s D&I committee. I’m passionate about developing the talents of young people and, as the father of a 4 ½ year old girl, I naturally love unicorns, sparkles and puppies.

Matt Payne

Matt Payne
Project Manager

I joined Grosvenor in 2000 and, though I’m a Chartered Building Surveyor, currently work as a Project Manager in the small and medium development project team. I’ve worked on the first listed residential building to achieve an Outstanding BREEAM rating and recently completed the restoration of St Marks in Mayfair, a Grade 1 listed former church which has recently opened as Mercato Metropolitano. I live in Hayes with my partner and our two boys, who are thirteen and eleven. Two milestones for me this year – twenty years at Grosvenor and the big 5-0 in February!

Paul Whitcher

Paul Whitcher
Project Manager

I’ve been at Grosvenor for almost 10 years. I’m responsible for numerous small and medium-sized construction developments across the London estate. The buildings I work on often have listed status or are in conservation areas, so the works have to be really carefully managed to maintain the strict Heritage of London. I live with my family in Surrey and love nothing more than a long country walk, followed by a medicinal glass of red at my local watering hole.

Jon Adby

Jon Adby
Project Manager

I’ve got 32 years of construction experience behind me, from a site labourer all the way to a project manager. Having admired the estate since University, I gleefully accepted an opportunity to join Grosvenor back in 2003, leading a £35 million project on Eaton square. I have 4 kids and a hound who keep me very busy, but I also Iove watching football and the odd run.

Andy Moore

Andy Moore
Head of Major Works Project Management

I’ve been at Grosvenor for nearly 7 years and currently head up the Major Works Project Management team, who manage all the external redecorations, internal common parts refurbishments, retail and office unit fits outs and sustainability projects works. Away from work I enjoy skiing, golf and putting my day job to practice with DIY around the house.

Andrew Wheeler

Andrew Wheeler
Project Manager

My current position within the Major Works team involves preventative maintenance of a variety of properties across the Grosvenor estate. This basically includes internal common part refurbishments, external repair and redecoration, as well as interesting ad-hoc projects for residential refurbishments, office fit-outs and many other challenging tasks. I’m a keen golfer and work on my handicap whenever I get the chance.

Neil Johnson

Neil Johnson
Project Manager

My role as Project Manager is to deliver refurbishment projects to residential properties, offices and retail units across the London Estate. I pride myself on being a problem solver and giving our customers the excellent service they deserve. I’m passionate about the environment and looking after it for future generations.

Richard Darwin

Richard Darwin
Project Manager

As a Project Manager for the Major Works team, I’m responsible for various projects on the London estate; such as the usual maintenance and repairs, refurbishment of our private Mews and highways and refurbishments of our commercial units so they’re ready for new tenants. Beyond the office, my wife and I spend much of our time exploring London’s parks and green spaces with our beloved Maltese terrier in tow. The walking helps to justify the dinner that usually follows!