Because for us, it’s personal
You’re in safe hands with a dedicated property manager, never more than 10 minutes away if you need them. You’ll never be passed from person to person.
Our in-house team of professional experts prevent overspend and delays, while our trusted partners and suppliers work to our exacting Grosvenor standards.
What’s more, we’re committed to creating a happy, welcoming community for you and your building.
“Ravi Kumar is an exceptional communicator - honest and reliable. In addition to these qualities, he is sympathetic to a client’s needs. Ravi is always prompt in actioning assistance and rallying a team to deal with every situation.”
“Chris Bonner and Robert Jackson are true professionals and know how to deal with residents in a first-class manner, with kindness and professionalism, and are genuinely intent on finding ways of reducing costs and improving levels of service.”
“Grosvenor’s management team is second to none. They are responsive, diligent, professional and above all they care about their tenants and the buildings. All of my dealings with Grosvenor have been extremely satisfactory and I would not hesitate to recommend their management service.”
Landlord Alteration Management
Residential Director Support
Does your property need any major works done? Our in-house team of professionals offer a full project management service from budgets to managing the design, spec and build stages, as well a smooth handover when it’s all finished.
The team has a wealth of experience in working on historic and modern buildings and is well versed in all the relevant statutory requirements, as well as managing planning and listed building consents processes.
Our current projects cover:
- External redecorations
- Internal common parts refurbishments
- Residential apartment refurbishments
- Fire risk upgrade works
- Compliance works
- And a wide range of sustainability improvements
Looking to give your garden a new lease of life? Our award-winning in-house team are responsible for some of London’s most prestigious squares and gardens.
As industry leaders, the in-house team is made up of qualified landscape managers and gardeners who offer the highest quality and efficiency.
Their green fingers have worked their magic on award-winning gardens across Mayfair and Belgravia, created a nationally recognised Chelsea Show garden and continue to build strong relationships across the local communities.
Our dedicated insurance broker can provide outstanding policy cover across all insurance categories, from buildings and terrorism to contents. They procure insurance on our behalf, grouped into block policies that enable us to offer industry-leading cover at unbeatable prices.
Our property managers are well versed in supporting insurance claims so that if something does go wrong, it can be fixed in no time at all.
Most residential leases require the landlord to approve certain alterations within the building. Our in-house team of chartered building surveyor professionals can manage the entire alterations process; from detailed review to approval, along with all ongoing inspections.
Being a director for a residential building can be daunting, so we’ll share our experience, expertise and give you support and guidance along the way. You’ll get access to a vital bank of information on your responsibilities and how to run an effective Residential Management Company (often referred to as an RMC). You can read some of our tips below.
A well-run RMC should:
- Have a well thought-through agenda
- Provide papers in advance
- Have an understanding of what decisions are needed to be made
- Get the balance right between monitoring what has been done and considering what needs to be done
- Create active debate
Want to save money, time and the environment all at once? No worries – we’ll manage all your utility bills. We buy in bulk (in the hundreds of millions of pounds a year) to ensure the best prices, and then buy in advance to balance the risk of price fluctuations. On top of that, our energy comes solely from 100% deep green energy sources, including Grosvenor’s own renewable energy schemes in the Reay Forest, North Scotland.
We can provide your electricity, gas and water supply as well as your waste collection. Please speak to your property manager to learn more.
If you’d like some more detail about any of our services, then contact us.